Description : Operations Coordinator. Company : JB Hi-Fi. Location : Western Australia

Job no: 505850
Work type: Permanent Full Time
Location: WA - Metro
Categories: Stock, Storage & Distribution

About Us

JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. Our JB Purpose of, helping people with better ways to live, learn, work, and play is underpinned by our goals – owning the tech and entertainment space, growing our customer base, and building last relationships to keep you coming back and supporting our people to continue to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!

About the Role

As an Operations Coordinator, you will have the opportunity to be hands-on with our customer base, and help work towards our budget through specialised sales, training, planning, customer service, and operations leadership.

Responsibilities for our coordinator role include, but are not limited to the following:

• Prioritises tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures
• Stock flow including, inbound goods and processing, returns processing, transfers, invoice management, etc
• Provide excellent customer service and effectively handle customer complaints and queries
• Build and maintain effective working relationships with relevant internal and external stakeholders

This is a great opportunity to take that next step in your career and be a part of an exciting brand!

About You

We are seeking an individual who loves working in a casual fun atmosphere. Ideally, you will thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc). You will also possess:

• Strong multi-tasking skills, coupled with your keen eye for detail will see your success in this role!
• Understanding of inventory management and processes
• Build and maintain external and internal stakeholder relationships
• Solid customer service skills that will create raving reviews!

JB Hi-Fi operates seven (7) days a week (in most areas) and flexibility with hours is essential.

Our Benefits

We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment, along with a competitive package, great employee discounts, special offers across JB Hi-Fi and The Good Guys brands, and novated leasing!

• Be part of a diverse, collaborative, and supportive team who are passionate about the work we do
• A chance to give back to the community through our Helping Hands workplace giving program
• Growth mindset culture with a focus on individual skills and career development
• 12 weeks paid parental leave
• Employee Assistance Program

How to Apply

Don’t let this opportunity pass you by! If you have the skills and qualities required for this role – !

All applications are strictly confidential.

Advertised: 12 Apr 2023 W. Australia Standard Time
Applications close: 12 May 2023 W. Australia Standard Time